Frequently Asked Questions

What is a funeral?

A funeral is a ceremony for a deceased person prior to burial or cremation.  A funeral gives the opportunity for family and friends of the deceased to gather and mourn the passing of their loved one, to share cherished memories and celebrate their life.  A funeral is a vital first step to help the bereaved heal after the loss of someone special.

What type of service should I have?

If no pre-arrangements have been made, the type of service is entirely up to you.  Services are usually held at a funeral home or a place of worship.  There is a wealth of different services, ranging from a traditional religious or military service to something a little more non-traditional.  Our funeral directors are more than happy to work with you to figure out what would be the most appropriate.

Can I personalize a funeral?

Of course you can, in fact more and more people are opting for a more non-traditional personalized service.  There is no right or wrong way to celebrate somebody’s life.  There are many unique ways to celebrate life, let the funeral director know exactly what your desires are and they will honor your wishes.

Do we need to have an obituary notice and what is included in one?

 To have an obituary notice that’s either placed in a local newspaper, placed online or both is a family preference and NOT required.  An obituary lets the public know that a death has occurred, and gives them information about the service.  Obituaries generally include the deceased’s full name, age, city and date of birth and the city they were living in when they died.  It also includes the name of the deceased’s spouse, along with the names of anyone else significant in their lives, such as parents, children or grandchildren.  Space may be limited in a newspaper obituary due to costs, but you may include a little bit on the life and legacy of the deceased.  An online obituary or memorial website offers you the chance to add a lot more about the deceased.

Who are funeral directors and what do they do?

Funeral directors are in charge of all the logistics following a death.  They complete all the necessary paperwork, make arrangements for the transportation of the body, and put into action the choices made by the family in regards to the funeral service and the final resting place of the body.  Beyond the logistics, funeral directors are there to provide moral support and guidance for someone coping with death.

What happens if the death occurs in the middle of the night or on the weekend?

We are here to help, funeral directors are available 24 hours a day, 7 days a week, and 365 days a year.

What if a death occurs away from my home town?

We are here to help, we can arrange to have the remains transported home from anywhere in the world.  If the person will not be viewed in the place where he or she died, it is recommended your local funeral home in charge of services arrange the removal and pick up of your loved one and return them home.  We will assume responsibility and make the proper arrangements to have the remains return to the place where final services will take place.

What is embalming and what purpose does it serve?

Embalming sanitizes and preserves the body; it also slows down the decomposition process and enhances the appearance of the body damaged by traumatic death or illness.  Embalming gives time to the family of the deceased to arrange a service, and allows the family the option of having an open-casket viewing.

Do I need to have an embalming?

No.  In fact some religions forbid embalming.  However, some countries require embalming by law in order for remains to leave or enter the country.  If it is not against your religious custom, embalming is recommended, especially if there is an extended gap between death and burial or cremation and if the person will be viewed..

How much does a funeral cost?

The cost of the funeral varies depending on the wishes you have.  The AVERAGE cost of a funeral is between $5,000-$7,000, not including cemetery charges.   However, the most basic of services can cost as little as $316.00.  There are limitless options that can assist you in making sure your loved one is taken care of as best as you can regardless of any possible limitations of funds.

Why are funerals so expensive?

Funerals are labor intensive and require a lot of work from a lot of people.  The cost of a funeral goes beyond merchandise such as caskets, it includes the services of a funeral director in making the necessary arrangements, filling out forms, and dealing with all the other people involved in the death (doctors, lawyers, insurance companies, etc. ).  Funeral directors work an average of 40 hours per funeral.  The cost of operating a funeral home is factored into the cost as well.  Funeral homes are a 24 hour operation, with extensive facilities, vehicles and staff that need to be maintained and secured to make the service they are providing as seamless as possible.  The expenses to operate and provide furnishings and fixtures to a funeral home are quite high usually much more than meets usual knowledge of many businesses.

What do I do if I am not satisfied with the way a funeral was handled?

Funeral Services in the United States is regulated by the Federal Trade Commission, they can be reached by telephone at 1-877-FTC-HELP (382-4357) or you can fill out a form online at  In Connecticut, the Department of Health oversees Funeral Home operations and may be reached at
860-509-7648. You can also look up information on a firm or funeral director by clicking on the link  CT ONLINE EMBALMER AND FUNERAL HOME LICENSURE LOOKUP  and determine if the firm or funeral director has any violations on record and if they should be consdered worthy of taking care of your loved one's final disposition and services. It is our goal to always have a clear and transparent way of conducting business with the families we serve.